Customer reviews of Canfield Garage

By SUE C on 22 April 2017 | Verified purchase

Found garage to be clean tidy very proffesionsl good cars well priced nothing to much trouble .

By John F on 31 March 2017 | Verified purchase

Easy to deal with and no hard selling. Matt was responsive and provided a solid, nicely presented car at a fair price.

By Claire F on 03 March 2017 | Verified purchase

Fantastic experience, owner of the garage was very helpful and was not once pushy. I would defiantly use Canfield Garage again - highly recommend to anyone.

By Samantha J on 01 March 2017 | Verified purchase

Brilliant to deal with very friendly and helpful.

By Robert B on 09 June 2020 | Purchase not verified

The smoothest of transactions facilitated by Matt and others at Canfield Garage for which I thank them all. My experience would have been one of outstanding customer care at any time, never mind at the height of the Covid-19 lockdown! I am more than happy with the Honda Jazz purchased and have no hesitation in recommending Canfield Garage.

By Robert B on 10 July 2019 | Purchase not verified

Second car from these guys in 3 years Again great experience and another great car They go the extra mile with customer service Highly recommend

Reply from Canfield Garage on 30/07/19

Hi Robert Thank you for your review and your business. Much appreciated

By Alistair G on 25 March 2019 | Purchase not verified

My fiancée and I visited Canfield Garage over the weekend to purchase an Audi A5 Sportback. The garage were very helpful on the phone and I am pleased to say a pleasure from when we arrived. The car was ready to view and they were happy to give us as much time as we needed to have a good look at the car. When we wanted to take it out for a test drive that was no trouble at all either. After coming back, we decided to buy the car (it was a lovely example) and they made this process as seamless as possible. The team were also very patient while we sorted out insurance. This is the first car that my fianceé has purchased here and Canfield Garage made it a pleasure. Wonderful car, great service and a great price. Thank you so much.

Reply from Canfield Garage on 04/04/19

Hi Alistair Apologies for the late reply, but just wanted to say thank you for your kind review. It was a pleasure dealing with you and glad we made your fiances first car purchase a good one. Thanks again Matt

By Josh M on 13 December 2018 | Purchase not verified

So after my clio decided to become useless, i was in a real rush to get a new car due to work comittments. That being said i didn't want to settle for just anything so i decided on a 2010 1.6D Volvo C30 R-Design. James was extremely helpful and went the extra mile by opening on a sunday which was the only day i could do. That being said there was no pressure to buy the car as he left me to take the car out with my dad. Furthermore, the car was MOT'd just days before i picked it up with a full service, new back tyres and a diesel filter replacement. A small engine diagnostic light issue was quickly rectified with the option of parts being shipped free of charge to my local garage if this re-occurs. I would recommend James and Canfield Garage because he puts the "family" back in family run buisness, with a well maintained stock of cars and an authentic and personal customer service. Thanks again!

Reply from Canfield Garage on 15/12/18

Hi Josh. Thank you for your review and your comments on James, it is much appreciated. Happy we could help. Enjoy the Volvo. Matt

By Miss M on 03 October 2018 | Purchase not verified

If I could leave a review with no stars I would, but unfortunately that is not an option. They sold me a car that broke down 2 miles away from the garage. I had my daughter in the car and when I called the owner he was very unhelpful. Eventually he told me to leave the car there, said he would have it repaired and delivered to us. It was delivered to us, but with a damaged mirror and cover for anchor point missing where it had been towed. After stating they would refund us £100 lost earnings for the time we'd wasted getting picked up from gt Dunmow this took weeks to materialise and we never received the part for the mirror we were promised. The whole thing was an absolute nightmare causing unnessecary stress.

Reply from Canfield Garage on 04/10/18

Hi You are absolutely correct, after purchasing your car you did have an issue. This unfortunately from time to time does happen. The car however did not break down as you claim, as you drove it back to the garage!! We fixed the fault within 48 hours and returned the car to you on that day as promised. I then also gave you £100 as good will for the inconvenience. (clearly now, i wish i had not). I also have a signature from you to prove the £4 mirror glass was delivered! So in summary, i am amazed that having your 11 year old 115,000 mile car fixed and returned in 48 hours plus £100 good will, in your eyes is a 'nightmare' 'terrible service experience'. This was also 5 months ago with no contact so the car has clearly been perfect since! Not bad service for a £2000 car in my opinion!

By gary R on 25 September 2018 | Purchase not verified

Second car I have purchased, I asked Canfield Garage to source a low mileage automatic car for my daughter. They exceeded my expectations by finding a car at a great price with only 11,000 miles and full main dealer service history. Thank you for a first class experience.

Reply from Canfield Garage on 04/10/18

Hi Gary Thank you for your review, much appreciated. Hope your daughter is enjoying the Peugeot. Matt